Enrollment is processed as quickly as possible and the course materials usually ship within 24 hours of enrollment. However, on rare occasion, we may experience a delay in receiving books and equipment from our vendors, which may in turn delay receipt of your course materials. We ask that you allow 7 to 10 business days for receipt from the date of your enrollment. If you have not received it within 10 business days, please contact us immediately so we can then track your shipment. All shipments are via UPS Ground.
Note: UPS cannot deliver to a PO Box, so please provide us with a physical shipping address. There are separate sections on your enrollment form for billing and shipping for this purpose.
If you are International and are interested in enrollment, please contact us regarding shipping method and costs. If you enroll online, shipping/handling charges will be later added to your total if you do not contact us to discuss the cost prior to shipping. There are no returns on International shipments and pay plans are not available for International enrollments.
You will receive all books and equipment regardless if you choose a payment plan or pay in full. Along with your physical materials, you will receive your log in credentials for the online study site.
When you order your final exam, it will be sent to you via email. Please provide a valid email for this purpose. Exam results will be mailed via USPS in hard copy along with your completion certificate once you pass the exam. Please provide a valid shipping address when ordering your final exam.
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